
Wikipedia http://en.wikipedia.org/wiki/Telecom_Expense_Management_(TEM) describes TEM (Telecom Expense Management) and WEM (Wireless Expense Management) as a specialty financial discipline involving the application of systematic analysis to telecom service orders, inventory, bills regarding telecom services.
WHAT IT IS...is a combination of software and professional services to address telecom lifecyle processes within your organization and to benefit from the implementation of an effective solution. I've re-posted the following blog which I found best describes the value of an expense and inventory management tool.
http://www.temia.org/expert-blogs/Telecom-Expense-Management-Today-and-a-Vision-for-the-Future-of-TEM.html
Doing your homework, will pay off in the long run. AOTMP has asked the industry at large to rate their TEM/WEM provider. Worth the read.
http://www.aotmp.com/index.php?id=267
I've included a case study to provide some insight into the benefits of working with your TEM/WEM provider.
http://www.temia.org/case-studies/canadian-service-provider
WHAT IT IS NOT....is a short quick fix to solving an immediate need in reducing your expenses and the bottom line. It does not offer the long term benefits obtained by working with your TEM/WEM provider.
All in all, adopting and working with a TEM/WEM provider does offer a solution to controlling your telecom costs.
Your Telecom Agent will have some insight into this whole process and should be able to guide you and help you source a provider that will meet your business needs.
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