
1. A Telecom Agent takes a holistic approach to the industry and will give you the good, the bad and the ugly and you can tap into their wealth of knowledge since this is what they breathe, eat and sleep.
2. An Agent understands your business needs and preferences. This is a relationship that is nurtured and will sustain the test of time whereas you may need to repeat your needs to the telco/vendor every few years when they rotate their Account team. This can be painful if you are dealing with more than one telco/vendor.
3. An Agent has your best interest at heart and is invested in your success. Let me simply say that the benefits of utilizing a Telecom Agent can be a blessing when you start weighing the efficiencies gained for the Payable function such as electronic invoicing, electronic payment, automate ways to reduce errors, maintain more accurate records and speed up the payable process. Other huge benefits are the single point of accountability, the reduced Administrative hassles, cost reduction, maximizing efficiencies, immediate results and win back productivity time for internal resources along with simplified streamlined processes.
Definitely more on this topic in a future blog.
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